If payment cancellations are enabled in your department's settings, you do not need to create a credit note. You can simply cancel the wrong payment.
If payment cancellations are not allowed, you must create a credit note:
-
Create a credit note and select Credit the invoice, create new draft. Select all payments to refund and select Continue. This option credits the original invoice and creates a new invoice draft.
-
Add the payment to the correct invoice.
Updated
Comments
0 comments
Please sign in to leave a comment.