You can ask clients to provide the patient's medical history before their appointment by asking preliminary questions in pre-registration. Because the questions are defined separately for different appointment reasons, you can add specific questions related to the nature of the appointment.
- Go to Settings > Items & Lists > Reasons and open a reason you want to add questions for.
- Scroll down to the bottom of the reason dialogue and select the + Preliminary question button.
- Type a question in the Question field, then select the + Preliminary question button again to add more questions.
If you want to remove a question, select the red x button on the question row.
To show the questions to clients in pre-registration, select the Ask preliminary questions during pre-registration setting in Settings > General > Department > Client interactions.