Can I have a different filter selection for each section, for example, show upcoming appointments only for one ward but active consultations for all?
No. Currently, we do not offer different filters for each section. Instead, you can configure multiple smaller screens with different sections and filters to meet your needs.
Why should I show passed appointments?
Sometimes pet owners are late for their appointments, and you may want to also see passed appointments on your screen in case they come in a few minutes late.
Can I have a screen showing all patients waiting for discharge?
Yes. In the List options of the dashboard screen configuration, you can select to show patients waiting for discharge. You can also select whether you want to show inpatients and/or outpatients waiting for discharge, or you can create separate screens for inpatients and outpatients if you need to see these lists in different locations of your hospital.
Why does the 'waiting for discharge' section show less content than the other sections?
Based on our pilot clinic feedback, other information was not considered as important at the end of the consultation, and the need to fit more patients on the screen for the section was bigger.
How do I mark a treatment item as done?
The digital whiteboard screens are read-only. To update treatment items, you need to use Provet Cloud or the Provet Cloud mobile app.
How do I enter the single patient view?
Select the patient using a mouse or a remote control, or tap on a touch screen monitor.
Why does my TV automatically refresh back to multi-patient view from the single patient view?
After 90 seconds of inactivity in a single patient view, the screen refreshes back to the multi-patient view in case the screen has been left in the single patient view unintentionally. This is to make sure that other people checking the screen from a distance can see the next due treatments in the multi-patient view.
How does it look if I have multiple patients in one consultation?
For hospital stays and planned actions to show properly, we recommend one patient per consultation.
What is an action?
An action is when you need to write up or mark an item, for example, add vitals such as temperature and heart rate. Marking an item is anything that has been planned, such as medications or procedures.
Sometimes we have patients waking up in our ICU after surgery, but they don’t belong to the ICU. How do I show them on the screen?
If you give the patients waking up in the ICU a secondary ICU location, you can show the patients using the Patient location filter in the screen settings: in the Filter by settings, select ICU for the Ward filter and your locations for the Patient location filter, using the condition 'or'. These settings will show all patients that either belong to the ICU ward or a selected location.
Can I have one small tablet outside each case showing the patient?
Yes. You can configure a dashboard screen to show only one location. Select the location under Filter by in the screen settings and remember to include both active consultations and waiting for discharge (if part of your workflow) under List options. You probably need to tweak and zoom a bit to adjust the display to zoom in to only one patient.
If you use the digital whiteboard premium version, configuring the treatment sheet screen for one location may be a better option for a tablet, so that you can see the treatment sheet and planned actions.
How many patients can I see on one screen?
It depends on your set up. Typically, you will see 6 to 10 patients on the screen.
Content is too small or big on my screen. How do I adjust the screen layout?
Many TV screens use 125% as the default zoom setting when using a browser. If you have problems with your screen layout, try adjusting the screen's zoom setting.