Can I Change the Payer or Billing Address on a Finalised Invoice?

Yes, you can change the payer and associated billing address information for a finalised invoice, including counter sales, if this functionality is enabled in your Settings > General > Clinic location > Allow editing payer of finalised invoice.

This process allows you to correct billing details on the invoice PDF and printout. You can edit the payer information by selecting the Edit button in the Payer section of the invoice or counter sale page. If you select a different client to be the payer, the invoice will be listed under that client’s records in Provet Cloud. Note that this action only affects the specific invoice and does not change the client’s general information data.