Header and/or footer does not fit in the label
PDF labels are saved in a vector format to render good-quality images, but this means that the header and footer areas are not dynamically adapted to the content. Therefore, these sections may not be completely visible on the label. If the header and footer areas of the label are not visible or do not fit on the label completely, go to Provet Cloud PDF label printer settings (in Settings > General > Integrations > Label printing), change the printer’s Label size option to Customized and adjust the top and bottom margins.
The whole label content is too large
If possible, set your configuration to one of the presets. When you make additional adjustments, change one setting at a time and print a test label to see the effect of each adjustment.
Margins can be defined in several places. Adjust and test the settings in the following order:
- Adjust the printer's advanced settings in the operating system.
- Change the scaling in the browser's printing dialogue or in Provet Cloud ProPrint (macOS) settings (if one-click printing is in use).
- Adjust the margins in the PDF label printer settings in Provet Cloud (in Settings > General > Integrations > Label printing).