Windows Program Label Printing

Label printer does not connect and display an "online" status

1) Confirm and review the integration software settings.

2) If the previous step did not help, restart the workstation that hosts the integration applications.

3) If the previous step did not help, uninstall and reinstall all printing integration applications.

For additional technical support, contact Provet Cloud Support or Dymo support (

Problems with printing size

See the steps in the previous section.

For additional label size instructions, see Setting the print preferences in Windows in Setting up your Dymo 450 Turbo Label Printer for Windows PC or Mac.

Label content is too small

Check your Windows scaling settings:

  1. Right-click on the desktop.
  2. Select Display settings.
  3. Under Scale and layout, select 100% for scale. 
  4. Restart the computer.



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