Set Clinic Location Rates

Clinics that operate after official hours often charge clinic location rates, meaning that a price increase is applied to consultation items due to higher staff costs during these hours. You can set clinic location rates in Settings > Clinic location > Clinic location rates.

In some cases, you may want to apply the clinic location rates only to a portion of the item price, for example, to the staff costs related part of the total item price. In such cases, you can also set a royalty fee for the item.

Set Clinic location Rates

Go to Settings > Clinic location > Clinic location rates.
Select the Add button. The Create clinic location rate dialogue opens.
In the Name field, add a name for the clinic location rate, for example, 'Friday evening' to set a price increase for Friday evening hours.
In the Percentage field, add the percentage you want to apply to item prices.
From the Days options, select the days on which this clinic location rate will be used. If you only want the rate to be used on public holidays, select the Only for public holidays checkbox (below the start and end time settings) and select all days of the week. This ensures that the rate applies on any public holiday, regardless of the weekday it falls on.
- Note: If multiple rates apply at the same time (for example, a public holiday and a weekend), only one rate is used. See How Rates Are Applied for more information.
Use the Start and End drop-downs to define the time range when the rate should be active.
From the Item types options, select the item types and possible subgroups that the rate will be used for.
In the Reasons and Reason groups fields, you can select specific reasons and reason groups to apply the rate to.
Select the Active checkbox at the top of the dialogue to take the clinic location rate into use.
Select Save.

Set the Preference Time

Select how you want the applied clinic location rate to be selected.

Go to Settings > Clinic location > Clinic location rates.
In the Clinic location rate settings section, select the pen icon.
From the Preference time drop-down list, select one of the following options:
- Consultation's started or admitted time: The clinic location rate to be applied is selected based on when the consultation was started or the patient admitted.
- Item's used time: The clinic location rate to be applied is selected based on when the item was added to the consultation.
Select Save.

How Rates Are Applied

If multiple clinic location rates apply at the same time, the system applies only the highest rate. For example, if both a holiday surcharge (30%) and an after-hours surcharge (35%) are active, the 35% rate will be applied. If two applicable rates have the same percentage, the system applies the first one listed in the database.

Example 1 (Holiday first):

Holiday – 30%
Sunday – 30%

→ The Holiday rate is applied.

Example 2 (Sunday first):

Sunday – 30%
Holiday – 30%

→ The Sunday rate is applied.

Set Clinic Location Rates