How do I find out if a transaction has been paid out?

  1. Open the invoice page and find the payment row in the Payments section. If the information is not available on the invoice, go to Settings > Integrations > Provet Pay and open Transactions log.
  2. Print the transaction receipt using the transaction receipt button on the payment row (see the image below) on the invoice page or the print button in the transactions log.
  3. Find the PSP reference from the receipt.
  4. Go to Settings > Integrations > Provet Pay and select Open management page.
  5. On the management page, go to Reports > Payments, select Filters and search by PSP reference. In the Paid out column, you can see if the transaction has been paid out or not.

transaction_receipt.jpg

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