You can set up wards, such as Policlinic, Inhouse care, ICU, Surgery, Technician Appointments, Triage, Boarding etc., to link with shifts and use for appointments. You can then use the wards as a filter on various pages in Provet Cloud, for example, to find consultations on the dashboard.
Note
Wards are required to set up automatic in-house fees and the triage workflow. When a ward is set up as a triage ward, all appointments and consultations associated with the ward will go through the triage process before starting the consultation.
To set up a ward:
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Go to Settings > Department > Wards.
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Select Add in the upper right-hand corner of the section.
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Add a name for the ward in the Name field. This information is required.
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Add a code for the ward in the Code field. This information is required.
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In addition, you can add the following:
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Logo: You can upload a logo (2400 x 600 px) to be used on documents like discharge instructions.
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Cost centre: If cost centres are in use, you can select which cost centre should be added to consultations in this ward. The options for this field are defined in the Reporting dimension 1 list in Settings > Lists & Templates > Lists. See here for more information about creating lists.
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Shared departments: If multiple departments are in use, you can select which departments share this ward. Note that this will make consultations, imaging referrals, and patient referrals to show across departments - do not use this setting if that is not what you want. This feature is typically used by university customers who share an imaging department that operates as its own department in the same physical location as, for example, a small animal and horse clinic, getting patients from both while checking in and paying in separate receptions for the small animal and horse departments.
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Shared department groups: If multiple departments and department groups are in use, you can select which department groups share this ward.
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Select Save.
When you link a ward to a shift, the ward is automatically added to appointments scheduled for that shift. You can define a ward for the shift when scheduling shifts or when creating a shift template.
See how to create shift templates and link them to wards.
Note that if the Require ward when admitting consultations setting is enabled (in Settings > Department > Consultation advanced settings), it is recommended that you add a ward for shifts to avoid problems at check-in.
When shifts have been linked to wards, you can select wards from the filters on the left side of the appointment calendar view to filter shifts based on the wards and show them as columns in the calendar. If a shift is linked to a ward, the ward is automatically added when booking an appointment. You can also select or change the ward in the appointment details dialogue or on the consultation page in the Consultation details section.
See how to schedule appointments to clients.
When checking in a linked appointment that belongs to another ward or cost centre, the ward and cost center of the consultation are automatically updated if they have been defined. Note that when you mark a linked appointment as complete, the ward or cost center is not automatically changed back but must be manually updated.
On the dashboard, you can filter recent consultations and scheduled appointments by wards when a ward has been added to the appointment or consultation. See more about using the dashboard.
You can filter the content for your digital whiteboards by wards. For instructions on setting up digital whiteboards, see:
On the Plans page, you can filter planned treatments by wards when a ward has been added to the consultation. For more information, see Search for Planned Treatments.
You can view diagnostic imaging referrals assigned to specific wards and modalities. If you select a ward that is shared by other departments, the modality options include all modalities that belong to your active department and all other departments that share the ward. For more information, see Search for Diagnostic Imaging Referrals.
Note that diagnostic imaging referrals are shown based on the ward that was selected for the the consultation when the referral was added. For example, if a referral was added to a consultation that did not have a ward assigned, but a ward was added to the consultation afterwards, the referral will not show up when filtering for that ward. Similarly, if a ward was assigned to a consultation before adding a diagnostic imaging referral and then the ward is changed in the consultation, the referral will still show up based on the original ward.
On the Patient referrals page, you can add wards to patient referrals and filter referrals by wards. For more information, see:
When creating tasks, you can assign them to wards and then filter tasks by wards. For more information, see:
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