Logging In to Provet Cloud

If you received an email invitation to join Provet Cloud

1. Click the link in the email. Provet Cloud asks you to set a password.
2. Type and confirm a password and click Change my password.
3. Type your email and password and click Log in.

If you received login credentials from your organisation

1. Go to your clinic’s Provet Cloud web address. The address is in the format www.provetcloud.com/XXXX, where XXXX is your organization's unique Provet ID. If you do not know your Provet Cloud address, contact your clinic administrator or go to the Provet Cloud general login page (https://login.provetcloud.com/).
2. Type your email and password and click Log in.

If two-factor authentication is in use

Your Provet Cloud administrator may enable two-factor authentication to increase account security. In this case, you need to log in to Provet Cloud in two steps once a month.

1. Log in to Provet Cloud.

Log into Provet Cloud normally, using your email address and password.

2. Enter the two-factor login code.

After a successful login, a 6-digit code is sent by text message (SMS) to the phone number saved in your Provet Cloud profile. Enter the code in the Code field.

If you do not have a phone number saved in your Provet Cloud profile, the system will ask for it.

1. Enter your phone number into the Phone number field and click Send new code. A Code field appears in the login form and you will receive a text message with the code.
2. Enter the 6-digit code from the text message.

3. Click Log in.

If you have trouble logging in, see Frequently Asked Questions in Logging in to Provet Cloud.

If you do not know your clinic's Provet Cloud web address

1. Go to the general login page: https://login.provetcloud.com/.
2. Type your email and select Send me a login link. You will receive an email with a link to your Provet Cloud.
3. Select the link and log in using your email and password.

Quick Login / Switch Users

If your company uses a shared computer for different Provet Cloud users, you can log in and switch users quickly from the user profile menu.

Click the user name in the right-hand corner of the view and select Quick login / Switch user. Previous users are listed on login page. If your account is listed, simply type your password and select the login button (1). If your account is not listed, type your email and password in the fields below and select Log in (2). 

Other Login Options

Other login options, such as hardware (USB key) or biometric login, may also be in use in your organisation. In this case, contact your clinic administrator for instructions.

Customising Your User Profile

To access your user details, click your user name in the right-hand corner of the Provet Cloud view and select User Profile. To edit the information in the sections, click the pen icon next to the section title.

Personal Details and Profile Image

You can change your Provet Cloud profile image and update your personal information such as name, contact email address, phone number, and preferred language.

You can also save your signature in your personal details. Your signature can be added automatically on vaccination certificate printouts or used on consultations in connected notes, clinical notes, and discharge instructions templates through a placeholder.

Password

You can change your personal password unless your clinic uses an authorisation integration. In that case, contact your local administrator for password instructions.

Other Settings and Preferences

In your user profile, you can also set other personal preferences and settings for Provet Cloud, for example, add laboratory analyses and requests widgets to your Dashboard, enable calendar feeds, and set your notification settings. For more information see Customising Your User Profile and Setting Your Personal Preferences.

See Also

Logging in to Provet Cloud

Customising Your User Profile and Setting Your Personal Preferences