Refund Prepayments

Go to the Billing tab on the client's page.

Under Prepayments, select the i button on the prepayment row.

Select Refund.

Select a payment type and add a description if needed (may be required).

Check the sum and date and select Save.

Go to the Billing tab on the client's page.

Under Prepayments, select the prepayment rows you want to refund.

A pop-up menu appears at the bottom of the screen. Select Actions > + Refund selected prepayments. A dialogue opens.

Select a payment type and add a description if needed (may be required).

Select Refund.