Taking Online Payments

Nordhealth Pay can be used for online payments so that clients can pay using a link that arrives on their email or phone by SMS.

1. In the Nordhealth Pay dialogue, select Online as the payment method.
2. From the Payment details section, choose Phone number (link will be sent by SMS) and/or Email (link will be sent by email).
3. Optionally, you can save the client's card on file (the one they will use for online payment) by choosing I have consent from the customer to save the payment method. If you leave the option unchecked, the client will have an option to save their card on file.
4. Select Charge to finalise and send the link. Note that initially, the payment link email often ends up in the client's spam folder. Please let them know that they should check it. The link expires 24 hours after sending.

Online Payments - Client's Perspective

When a client receives an online payment email and clicks the payment link, a Nordhealth Pay page opens. They can also change the interface language if needed.

If the client already has a card (or cards) on file, the default one is suggested as the payment option. In that case, the customer needs to enter their CVC / CVV number and select Pay.

Alternatively, the customer can also enter information from another card or locally available method by selecting Credit Card from the bottom of the dialogue.

Online Payment Messaging Options

You can customise the messages that are shown to the shopper when making online payments. You can customise the subject line and body text of email messages and SMS messages.

Note that you can also use invoice-related placeholders.

In Provet Cloud, see Settings > General > Integrations > Nordhealth Pay.