Skip to main content
Home
Submit a request
Sign in
How can we help?
Search
Provet Cloud Help Centre
Provet Cloud Help Centre (UK)
Provet Cloud Help Centre (UK)
Getting started
Overview of Provet Cloud
Logging In and Customising Your User Profile
Creating and Managing Tasks
Search Functions
Clients and Patients
Patient History
See all 13 articles
My User
Customising Your User Profile and Setting Your Personal Preferences
Command Menu and Keyboard Shortcuts
Offline Mobile App
Logging in to Provet Cloud
Internal Communication
Creating and Managing Tasks
Shared Inbox
Shifts
How to create, edit, copy, or remove shifts
Using Shift Templates
Quinyx Integration Setup and Management
Appointments
Scheduling Appointments
Confirming Appointments
Dashboard
Cancelling an Appointment and No-Show Appointments
Using the Appointment Finder
Linked Appointments
See all 9 articles
Clients and Patients
Adding and Checking Microchip Numbers
Registering a Patient's Microchip Number Using the VetEnvoy Integration
Viewing Client and Patient Information
Search Functions
Adding and Editing Clients
Merging Clients
See all 15 articles
Reminders
Recommended Reminder Workflows
How to Create & Manage Automatic Reminders
Adding Reminders Manually
Patient Referrals
Patient Referrals (Basic Workflow)
Referral Portal Setup
Sending and Monitoring Patient Referrals
Receiving Patient Referrals and Providing Feedback
Consultations
Beginning a Consultation
Writing and Editing Clinical Notes
Clinical Notes Settings, Clinical Note Types, and Clinical Note Templates
Controlling Consultation Text Edits
Adding Diagnoses and Complication Reports
Adding Treatment Items During a Consultation
See all 10 articles
Invoicing and Payments
Finalising Invoices and Adding Payments
Consolidated Invoices
Invoice List
Performing Counter Sales
Manual Registration of Payments
Discount Schemes
See all 13 articles
Nordhealth Pay
Payment Methods
Nordhealth Pay Overview
Payments and Refunds
Prepayments and Prepayment Refunds
Card On File Payments (Tokenization)
Online Payments (Pay-by-Link)
See all 10 articles
Insurance
Insurance Claim List
Creating and Managing Insurance Claims
Defining Insurance Settings and Managing Insurance Companies
Telemedicine
Viivi Telemedicine Virtual Consultation Overview and Settings
Booking and Managing Viivi Telemedicine Virtual Appointments
Starting a Viivi Telemedicine Virtual Consultation
Triage
Using Triage Functionalities
Diagnostic Imaging
Integrating 3rd Party PACS Image Viewers to Provet Cloud
Viewing and Sending Diagnostic Images
Diagnostic Imaging Options
Using Diagnostic Imaging Worklist
Laboratory Features
In-clinic Laboratory Integrations
Laboratory Dashboard Widgets
Connecting Large-Scale Laboratory Analysers with Provet Cloud
VetScan FUSE
Using Laboklin Integration
IDEXX VetLab Station Integration Setup (ICP Method)
See all 9 articles
Prescriptions
Swedish e-prescription usage
Swedish e-prescription setup
Using Medicine or Food Refills and Renewals
Printing and Labels
Label Printing Troubleshooting
Setting Up One-Click Printing for macOS
Printing Labels
Overview of Label Printing
Setting Up PDF Label Printing
Blackbox Label Printing Setup
See all 8 articles
Forms and Templates
Creating and Editing Text Templates
Word Form Setup
Using Word Forms
Setting Up PDF Forms
Using PDF Forms
List of Placeholders
See all 7 articles
Electronic Signatures
Setting Up Electronic Signatures
Using E-signatures With Cost Estimates
Using E-signatures with Word Forms
Using E-signatures With Clinic Devices (PIN code login mode)
Health Plans
Overview
Health Plan Settings and Preliminary Tasks
Creating, Editing and Archiving Health Plans
Adding a Patient to a Health Plan
Using a Health Plan During a Consultation
Managing Health Plan Subscriptions
See all 7 articles
Production Animal Features
Download cattle from Husdyrregisteret
Reports
Reports in Provet Cloud
Scheduled Reports
Business Intelligence (BI) Reports
Inventory Management
Practice Setup
Diagnosis and Complication Report Settings
VetEnvoy Integration Overview and Setup
Lists
System Requirements of Provet Cloud
Hardware and Biometric Login Options and Setup
Two-Factor Authentication Setup and Management
See all 15 articles
Powered by Zendesk