Getting started

• Overview of Provet Cloud
• Logging In and Customising Your User Profile
• Creating and Managing Tasks
• Search Functions
• Clients and Patients
• Patient History

My User

• Command Menu and Keyboard Shortcuts
• Offline Mobile App
• How to Log in Using Two-Factor Authentication?
• Laboratory Dashboard Widgets

Internal Communication

• Creating and Managing Tasks
• Shared Inbox

Shifts

• How to create, edit, copy, or remove shifts
• Using Shift Templates
• Quinyx Integration Setup and Management

Appointments

• Scheduling Appointments
• Setting Up Reason Groups and Appointment Reasons
• Setting Up and Using Online Booking
• Online Pre-registration and Self Check-in
• Linked Appointments
• Cancelling an Appointment and “No Show” Appointments

Clients and Patients

• Viewing Client and Patient Information
• Search Functions
• Adding and Editing Clients
• Merging Clients
• Managing Client Notes and Communications
• Sending an Email to a Client

Reminders

• Recommended Reminder Workflows
• How to Create & Manage Automatic Reminders
• Adding Reminders Manually

Patient Referrals

• Patient Referrals (Basic Workflow)
• Referral Portal Setup
• Sending and Monitoring Patient Referrals
• Receiving Patient Referrals and Providing Feedback

Consultations

• The Consultation Workflow
• The Dashboard
• Beginning a Consultation
• Understanding Clinical Notes
• Controlling Consultation Text Edits
• Using Diagnoses

Invoicing and Payments

• Performing Counter Sales
• Manual Registration of Payments
• Discount Schemes
• Invoice Total Sum and Due Sum Rounding
• Using Client Prepayments
• Using Items with Alternative Prices

Nordhealth Pay

• Nordhealth Pay Overview
• Payments and Refunds
• Prepayments and Prepayment Refunds
• Card On File Payments (Tokenization)
• Online Payments (Pay-by-Link)
• Recurring Health Plan Payments

Insurance

• Making Insurance Claims
• Defining Insurance Settings and Managing Insurance Companies

Telemedicine

• Viivi Telemedicine Virtual Consultation Overview and Settings
• Booking and Managing Viivi Telemedicine Virtual Appointments
• Starting a Viivi Telemedicine Virtual Consultation

Triage

• Using Triage Functionalities

Diagnostic Imaging

• Integrating 3rd Party PACS Image Viewers to Provet Cloud
• Viewing and Sending Diagnostic Images
• Diagnostic Imaging Options
• Using Diagnostic Imaging Worklist

Laboratory Features

• In-house Laboratory Integrations of Provet Cloud
• Connecting Large-Scale Laboratory Analysers with Provet Cloud
• VetScan FUSE
• Using Laboklin Integration
• IDEXX VetLab Station Integration Setup (ICP Method)
• Using the Scil vIP Integration

Prescriptions

• Swedish e-prescription usage
• Swedish e-prescription setup
• Using Medicine or Food Refills and Renewals

Label Printing

• Label Printing Overview
• PDF Label Printing Setup
• Blackbox Label Printing Setup
• Windows Program Label Printing Setup
• Creating and Editing Medicine Label Templates
• Client and Patient Label Templates

Forms and Templates

• Word Form Setup
• Using Word Forms
• Setting Up PDF Forms
• Using PDF Forms
• List of Placeholders
• Creating and Editing Text Templates

Electronic Signatures

• Setting Up Electronic Signatures
• Using E-signatures With Cost Estimates
• Using E-signatures with Word Forms
• Using E-signatures With Clinic Devices (PIN code login mode)

Health Plans

• Overview
• Health Plan Settings and Preliminary Tasks
• Creating, Editing and Archiving Health Plans
• Adding a Patient to a Health Plan
• Using a Health Plan During a Consultation
• Managing Health Plan Subscriptions

Production Animal Features

• Download cattle from Husdyrregisteret

Reports

• Scheduled Reports
• Business Intelligence (BI) Reports
• Reports in Provet Cloud
• End of Day Reports

Inventory Management

Practice Setup

• File Uploads in Provet Cloud
• Using Financial Period Locking
• Custom Integrations
• Managing Department Groups
• System Requirements of Provet Cloud
• Setting up One-click Printing (Windows)