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Provet Cloud Help Centre
Provet Cloud Help Centre (UK)
Provet Cloud Help Centre (UK)
Getting started
Overview of Provet Cloud
Dashboard and Other Patient Care Pages
Logging In and Customising Your User Profile
Creating and Managing Tasks
Clients and Patients
Patient History
See all 12 articles
My User
Customising Your User Profile and Setting Your Personal Preferences
Command Menu and Keyboard Shortcuts
Provet Cloud Mobile App
Log in to Mobile App
Provet Cloud Mobile App Overview and Settings
View and Manage Treatment Plans in Mobile App
View, Edit, and Complete Tasks in Mobile App
Switch Users in Mobile App
Mobile App Account Settings and User Profile Options
See all 7 articles
Internal Communication
Creating and Managing Tasks
Shared Inbox
Shifts
How to create, edit, copy, or remove shifts
Using Shift Templates
Quinyx Integration Setup and Management
Appointments
Clients and Patients
Search for Clients and Patients
Overview of Clients and Patients
Reminders
View the Reminder Sending Queue
Create and Manage Automatic Patient Reminders
Automatic Reminder Rule Examples
Create a Patient Reminder Manually
Reminder Settings and Templates
Overview of Reminders
Patient Referrals
Overview of Patient Referrals
Patient Referral Settings
Create a Referral in Provet Cloud
Create a Referring Organisation or Veterinarian
Book an Appointment for a Received Referral
Admit a Referred Patient and Begin Consultation
See all 7 articles
Consultations
Digital Whiteboard
Overview of Digital Whiteboards
Set Up a Free Dashboard Screen
Set Up a Dashboard Screen
Set Up a Treatment Sheet Screen
Set Up a Triage Screen
Digital Whiteboards FAQ
See all 7 articles
Invoicing and Payments
Overview of Invoicing and Payments
Invoicing and Payments Settings
Price and Tax Calculation in Provet Cloud
Invoice Total Sum and Due Sum Rounding
Cross-Department Payments
Provet Pay (formerly Nordhealth Pay)
Setup Process
Overview
Payment Type Fees and Other Information
Payments and Refunds
Prepayments and Prepayment Refunds
Card On File Payments (Tokenization)
See all 11 articles
Insurance
Insurance Claim List
Create and Manage Insurance Claims
Define Insurance Settings and Manage Insurance Companies
Telemedicine
Viivi Telemedicine Virtual Consultation Overview and Settings
Book a Viivi Telemedicine Appointment
Change an In-Person Appointment to a Viivi Telemedicine Appointment
Resend a Link for a Viivi Telemedicine Appointment
Start a Viivi Telemedicine Virtual Consultation
Cancel a Viivi Telemedicine Appointment
Triage
Triaging Patients
Setting Up the Triage Function
Diagnostic Imaging
Diagnostic Imaging Overview and Requirements
Create a Diagnostic Imaging Referral
Create a Diagnostic Imaging Referral Without an Appointment or Consultation
Link a Planned Diagnostic Imaging Referral to an Appointment or Consultation
Search for Diagnostic Imaging Referrals
View and Share Diagnostic Images
See all 9 articles
Laboratory Features
In-clinic Laboratory Integrations
View Laboratory Analyses and Referrals on the Dashboard
Connecting Large-Scale Laboratory Analysers with Provet Cloud
VetScan FUSE
Using Laboklin Integration
IDEXX VetLab Station Integration Setup (ICP Method)
See all 9 articles
Prescriptions
Cancel and Reactivate Medicine, Food, and Supply Refills
Renew Medicine, Food, and Supply Refills
Use Medicine, Food, and Supply Refills
Swedish e-prescription usage
Swedish e-prescription setup
Add Medicine, Food, and Supply Refills
Printing and Labels
Label Printing Troubleshooting
Overview of Label Printing
Setting Up PDF Label Printing
Recommended Configurations for PDF Label Printing
Setting Up One-Click Printing for macOS
Setting Up One-Click Printing for Windows
See all 7 articles
Forms and Templates
Creating and Editing Text Templates
Word Form Setup
Using Word Forms
Setting Up PDF Forms
Using PDF Forms
List of Placeholders
See all 7 articles
Electronic Signatures
Setting Up Electronic Signatures
Using E-signatures With Cost Estimates
Using E-signatures with Word Forms
Using E-signatures With Clinic Devices (PIN code login mode)
Health Plans
Overview of Health Plans
Health Plan Settings and Preliminary Tasks
FAQ
Production Animal Features
Download cattle from Husdyrregisteret
Reports
Overview of Reports
Generate Reports
Schedule a Report
Inventory Management
Practice Setup
API Application Control Change 2023
VetEnvoy Integration Overview and Setup
Lists
System Requirements of Provet Cloud
Hardware and Biometric Login Options and Setup
Two-Factor Authentication Setup and Management
See all 15 articles
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