Getting started

• Overview of Provet Cloud
• Dashboard and Other Patient Care Pages
• Logging In and Customising Your User Profile
• Creating and Managing Tasks
• Clients and Patients
• Patient History

My User

• Customising Your User Profile and Setting Your Personal Preferences
• Command Menu and Keyboard Shortcuts

Provet Cloud Mobile App

• Log in to Mobile App
• Provet Cloud Mobile App Overview and Settings
• View and Manage Treatment Plans in Mobile App
• View, Edit, and Complete Tasks in Mobile App
• Switch Users in Mobile App
• Mobile App Account Settings and User Profile Options

Internal Communication

• Creating and Managing Tasks
• Shared Inbox

Shifts

• How to create, edit, copy, or remove shifts
• Using Shift Templates
• Quinyx Integration Setup and Management

Appointments

Clients and Patients

• Search for Clients and Patients
• Overview of Clients and Patients

Reminders

• View the Reminder Sending Queue
• Create and Manage Automatic Patient Reminders
• Automatic Reminder Rule Examples
• Create a Patient Reminder Manually
• Reminder Settings and Templates
• Overview of Reminders

Patient Referrals

• Overview of Patient Referrals
• Patient Referral Settings
• Create a Referral in Provet Cloud
• Create a Referring Organisation or Veterinarian
• Book an Appointment for a Received Referral
• Admit a Referred Patient and Begin Consultation

Consultations

Digital Whiteboard

• Overview of Digital Whiteboards
• Set Up a Free Dashboard Screen
• Set Up a Dashboard Screen
• Set Up a Treatment Sheet Screen
• Set Up a Triage Screen
• Digital Whiteboards FAQ

Invoicing and Payments

• Overview of Invoicing and Payments
• Invoicing and Payments Settings
• Price and Tax Calculation in Provet Cloud
• Invoice Total Sum and Due Sum Rounding
• Cross-Department Payments

Provet Pay (formerly Nordhealth Pay)

• Setup Process
• Overview
• Payment Type Fees and Other Information
• Payments and Refunds
• Prepayments and Prepayment Refunds
• Card On File Payments (Tokenization)

Insurance

• Insurance Claim List
• Create and Manage Insurance Claims
• Define Insurance Settings and Manage Insurance Companies

Telemedicine

• Viivi Telemedicine Virtual Consultation Overview and Settings
• Book a Viivi Telemedicine Appointment
• Change an In-Person Appointment to a Viivi Telemedicine Appointment
• Resend a Link for a Viivi Telemedicine Appointment
• Start a Viivi Telemedicine Virtual Consultation
• Cancel a Viivi Telemedicine Appointment

Triage

• Triaging Patients
• Setting Up the Triage Function

Diagnostic Imaging

• Diagnostic Imaging Overview and Requirements
• Create a Diagnostic Imaging Referral
• Create a Diagnostic Imaging Referral Without an Appointment or Consultation
• Link a Planned Diagnostic Imaging Referral to an Appointment or Consultation
• Search for Diagnostic Imaging Referrals
• View and Share Diagnostic Images

Laboratory Features

• In-clinic Laboratory Integrations
• View Laboratory Analyses and Referrals on the Dashboard
• Connecting Large-Scale Laboratory Analysers with Provet Cloud
• VetScan FUSE
• Using Laboklin Integration
• IDEXX VetLab Station Integration Setup (ICP Method)

Prescriptions

• Cancel and Reactivate Medicine, Food, and Supply Refills
• Renew Medicine, Food, and Supply Refills
• Use Medicine, Food, and Supply Refills
• Swedish e-prescription usage
• Swedish e-prescription setup
• Add Medicine, Food, and Supply Refills

Printing and Labels

• Label Printing Troubleshooting
• Overview of Label Printing
• Setting Up PDF Label Printing
• Recommended Configurations for PDF Label Printing
• Setting Up One-Click Printing for macOS
• Setting Up One-Click Printing for Windows

Forms and Templates

• Creating and Editing Text Templates
• Word Form Setup
• Using Word Forms
• Setting Up PDF Forms
• Using PDF Forms
• List of Placeholders

Electronic Signatures

• Setting Up Electronic Signatures
• Using E-signatures With Cost Estimates
• Using E-signatures with Word Forms
• Using E-signatures With Clinic Devices (PIN code login mode)

Health Plans

• Overview of Health Plans
• Health Plan Settings and Preliminary Tasks
• FAQ

Production Animal Features

• Download cattle from Husdyrregisteret

Reports

• Overview of Reports
• Generate Reports
• Schedule a Report

Inventory Management

Practice Setup

• API Application Control Change 2023
• VetEnvoy Integration Overview and Setup
• Lists
• System Requirements of Provet Cloud
• Hardware and Biometric Login Options and Setup
• Two-Factor Authentication Setup and Management