Referral Portal FAQ

• My Referral Portal sign-in link has expired. How do I get a new one?
• A referral has been sent from the Referral Portal, but it does not show in Provet Cloud
• Referral has arrived in Provet Cloud, but I cannot see any attached files
• Appointment was booked for a referral in Provet Cloud, but the status has not updated in Referral Portal
• How do I attach a file to my feedback to the referring veterinarian?
• Is there a size limit for attachments in referrals?
• What formats are supported for attaching DICOM files?
• I don't have an option to attach a DICOM file to a referral